Terms and Conditions (T&Cs)

1. Scope of Application

These terms and conditions apply to all orders placed through our online shop at Visiara GmbH placed by consumers and business customers.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly not attributable to their commercial or independent professional activity.
An entrepreneur is a natural or legal person, or a legally capable partnership, who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.

2. Contracting Parties

The purchase contract is concluded with:
Visiara GmbH
Immanuel-Kant-Straße 1, 78166 Donaueschingen
Phone: +49 1577 5091024
E-Mail: info@visiara.de
VAT ID: #VAT Number#

3. Conclusion of Contract

The presentation of products in the online shop does not constitute a legally binding offer but serves as a non-binding online catalog.
By clicking the button „Shop Now“ you submit a binding order for the goods contained in the shopping cart. Confirmation of receipt of your order is sent by email immediately after placing the order.

The purchase contract is concluded with the order confirmation.

4. Prices and Shipping Costs

All prices include the statutory VAT plus shipping costs.
Shipping costs are shown separately during the ordering process.

5. Delivery

Delivery within Germany is made using #Versanddienstleister (z. B. DHL, DPD)#.
Unless otherwise stated, the delivery time is approximately #Lieferzeit# business days.

6. Payment

The following payment methods are available:

• Advance Payment

• PayPal

• Credit Card

• Others: #Weitere Zahlungsmethoden (falls vorhanden)#

The specific payment terms can be found during the ordering process.

7. Retention of Title

The goods remain our property until full payment has been received.

8. Right of Withdrawal

Consumers have a statutory right of withdrawal. More information can be found in the Withdrawal Policy.

9. Warranty

The statutory warranty law applies.
For used goods, a warranty period of one year applies from the date of delivery.

10. Liability

We are fully liable for intent and gross negligence.
In cases of slight negligence, we are only liable for breaches of essential contractual obligations (cardinal duties) – limited to foreseeable, contract-typical damages.

11. Dispute Resolution

The European Commission Provides a Platform for Online Dispute Resolution (ODR)
https://ec.europa.eu/
consumers/odr
Our Email Address Can Be Found Above in the Legal Notice.

We are neither obligated nor willing to participate in a dispute resolution procedure before a consumer arbitration board.

12. Final Provisions

If individual provisions of these terms and conditions are wholly or partially invalid, the validity of the remaining provisions remains unaffected.

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).